Wole Shadare, Author at Aviation metric

Green Africa introduces gChat bot to improve customer experience

Posted on March 12, 2025 by Wole Shadare

Green Africa has launched its gChat bot to meet its customers’ evolving needs. The chat bot is designed to provide customers with seamless self-service options and direct access to Green Africa’s dedicated gCare specialists for personalised assistance. As the first chatbot introduced by a Nigerian airline, gChat aligns with Green Africa’s commitment to leveraging technology to improve customer experience and provide efficient, round-the-clock support. The chatbot is now live and accessible 24/7 on Green Africa’s…

Kenya Airways in strategic interline partnership talks with Nigerian carrier

Posted on March 12, 2025 by Wole Shadare

…Increases capacity by 21%, raises frequencies to ten on Lagos route The national airline of Kenya, Kenya Airways is in discussions for a strategic partnership and Special Prorate Agreement (SPA) with a Nigerian carrier (name withheld). While not mentioning the name of the carrier, there are indications that the carrier in question is one of the airlines under the Assets Management Corporation of Nigeria (AMCON) Receivership. The collaboration according to the airline aims to…

NAHCO Gets FG’s Approval to Handle Radioactive Materials

Posted on March 11, 2025 by Wole Shadare

…. NCAA, NNRA Give Green Light The Nigerian Aviation Handling Company Plc (nahco aviance) has received Federal Government’s approval to handle shipments with radioactive contents in its facilities at the airports in a first of its kind in the aviation industry. The approval, jointly conveyed to the foremost ground handling service provider by the Nigerian Civil Aviation Authority (NCAA) and the Nigerian Nuclear Regulatory Authority (NNRA), was contained in a communique issued at the…

IWD: Inspiring story of Nigerian women shaping aviation sector

Posted on March 11, 2025 by Wole Shadare

From defying societal norms to shattering glass ceiling, women have made significant contributions to aviation development, writes, WOLE SHADARE Resilience A few years ago when Aero Contractors conducted all female flight operations, the country was pleasantly surprised at what women can do. It sent a signal that women can undertake any role in aviation like their male counterparts from flying mid-size aircraft to super jumbo jets like the B747, B777, A330, A350 and the biggest…

United Nigeria adds Katsina to route network

Posted on March 10, 2025March 10, 2025 by Wole Shadare

United Nigeria Airlines has added Katsina to its route operations. The carrier launched flight service to the Umaru Musa Yar’Adua Airport, Katsina. The airline’s inaugural flight to Katsina from Abuja was received by Governor Dikko Umar Radda, state officials, traditional rulers, All Progressives Congress (APC) leaders, and the Igbo community in Kastina State. On board were the airline’s founder, Prof. Obiora Okonkwo, former Katsina State Governor, Bello Masari, APC National Secretary, Senator Ajibola Bashiru, Deputy…

Olateru, Former NSIB Boss Bags ATQ Life Achievement Award

Posted on March 10, 2025March 10, 2025 by Wole Shadare

A former Director General of the Nigerian Safety Investigation Bureau ( NSIB),Engr. Akin Olateru has bagged the Air Transport Quarterly Magazine “Lifetime Achievement Award ” for 2024. He was among industry prominent personalities that were honoured at the 4th Air Transport Quarterly Magazine Industry Awards held in Lagos. This prestigious Award is a tribute to Engr. Olateru’s exceptional leadership, vision, and contributions to the field of aviation safety. As a renowned expert in aviation safety,…

IWD: FAAN proposes mentorship programme for women’s career growth

Posted on March 10, 2025March 10, 2025 by Wole Shadare

The Managing Director of the Federal Airports Authority (FAAN), Mrs. Olubunmi Kuku has proposed a mentorship programme for the women with a view to helping them with career growth in the aviation industry. Kuku who is the first female chief executive officer of FAAN said the idea is about creating a world where talent rises regardless of gender, innovation flows from all voices, and our differences which make them stronger and not weaker. The FAAN MD…

Jacquorie: Nigerian route is a complicated market

Posted on March 10, 2025March 10, 2025 by Wole Shadare

Managing Director, International Customer Experience and Strategy, Delta Air Lines, Michael Jacquorie speaks to WOLE SHADARE in Atlanta, Georgia on the huge investment on its products, its plan on the Nigerian routes, interline arrangement with Nigerian carriers among others that have strengthened its foothold on the lucrative Atlanta-Lagos route What has been customers’ experience at Delta? Customer experience for us at Delta specifically over the last five years has been really focused on across all the different divisions that…

Najomo: Board appointment in aviation agencies critical to good corporate governance

Posted on March 9, 2025March 9, 2025 by Wole Shadare

The Director General of the Nigeria Civil Aviation Authority (NCAA), Captain Chris Najomo said the presence of a board of directors in the agency plays a critical role in its corporate governance in providing strategic direction, overseeing management and making key decisions, while being guided by the Civil Aviation Act. The DG disclosed that boards may be appointed at any time for aviation parastatals, including NCAA, as seen with the recent inauguration of the Board…

Unions demand Customs Area Comptroller’s removal over assault on FAAN’S Director

Posted on March 7, 2025March 7, 2025 by Wole Shadare

Three aviation unions in the aviation sector have demanded the redeployment of the Area Controller Pilgrims and Cargo Terminal (PCT) and all the Custom officers involved in the assault on the Director of Aviation Security Services within 14 days. In a statement made available to the media, signed by Ogbe John branch secretary Air Transport Services Senior Staff Association of Nigeria (ATSSSAN), Agbor John, Secretary Lagos Branch, National Union of Air Transport Employees (NUATE)…

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