Airlines Archives - Page 3 of 8

Passengers as airlines’ transactional burden

Posted on October 14, 2025 by Wole Shadare

The observation that some airlines exhibit “appalling service delivery” amidst a period like Customer Service Week highlights a significant disconnect between the industry’s rhetoric and its reality, especially for the budget and mid-tier sectors where cost-cutting can override customer care, writes WOLE SHADARE Every year, business owners celebrate ‘Customer Service Week’, a week set aside by them to appraise service delivery to their customers. Not many customers feel the essence of the celebration’s impact because, in…

NCAA warns airlines against one-month ticket refunds

Posted on October 13, 2025 by Wole Shadare

Asks Air Peace, Ibom Air, Arik, Overland, United Nigeria to comply The Nigeria Civil Aviation Authority (NCAA) has frowned on the attitude of airlines for the ticket refund delay, which takes four weeks. Worried by the situation, the aviation regulatory body said ticket refunds in one month is a serious violation of consumer protection laws, stating that Part 19 of the Nigeria Civil Aviation Regulations (Nig. CARs) 2023 remains clear on the matter. The NCAA noted…

Supply chain challenges to cost airlines over $11 billion in 2025 – new IATA-OliverWyman study

Posted on October 13, 2025 by Wole Shadare

Challenges within the aerospace industry’s supply chain are delaying production of new aircraft and parts, resulting in airlines reevaluating their fleet plans and, in many cases, keeping older aircraft flying for extended periods of time. The worldwide commercial backlog reached a historic high of more than 17,000 aircraft in 2024, significantly higher than the 2010 to 2019 backlog of around 13,000 aircraft per year. Consequently, the slow pace of production is estimated to cost the…

States stuck in rat race for own airlines

Posted on September 30, 2025September 30, 2025 by Wole Shadare

The rush by state governments to set up airlines is fueled by a mix of economic necessity, prestige, and the desire to control a key infrastructure sector, writes WOLE SHADARE The trend of Nigerian state governments establishing their own airlines or entering into partnerships to operate branded carriers has indeed become a significant development in the country’s aviation sector. This phenomenon is best described as a “race” or a growing competitive inclination, which is largely inspired…

Africa’s national airlines spring up from the dead

Posted on September 23, 2025September 23, 2025 by Wole Shadare

Concerns have been raised about the nationalisation of several airlines. Many African countries are beginning to revive their dead airlines amid the springing up of national carriers across Africa under different market arrangements, writes WOLE SHADARE The wave of state-owned airlines is beginning to gain traction. It is an indication of how important aviation is to the governments in driving the economic engines of their different nations. The huge ceremony that accompanied the inaugural flight…

Airlines: How 4% FOB suspension will promote sustainable growth, laud Tinubu, Minister

Posted on September 16, 2025 by Wole Shadare

Airline operators under the aegis of Airline Operators of Nigeria (AON) said President Bola Tinubu’s suspension of 4 per cent Free on Board (FOB) levy on Imports is a clear demonstration of his commitment to creating a business-friendly environment, protecting critical sectors of the economy, and promoting sustainable growth. AON particularly lauded the Minister of Finance, Mr. Wale Edun, for his exemplary leadership as a listening Minister who has shown deep patriotism and responsiveness by heeding…

Airlines fear new tax law may paralyse businesses, raise ticket fares, reduce passenger traffic

Posted on September 11, 2025September 11, 2025 by Wole Shadare

Reform may have devastating effects on aviation sector-Boyo Tinubu already signed treaty against tax on aviation-IATA New Tax policy to enhance ease of doing business-FIRS There is a consensus among airline operators and aviation allied companies that the new tax reform of the Federal Government is capable of doing incalculable damage to the aviation ecosystem. Nigeria’s new tax law, enacted through the…

NCAA summons airlines over recurring passenger complaints, others

Posted on September 9, 2025 by Wole Shadare

Piqued by the growing number of complaints by passengers, the Nigeria Civil Aviation Authority (NCAA) may wield the big stick. This is coming as the aviation regulatory body has called domestic airlines to an emergency meeting over the growing number of flight delays, cancellations and affecting passengers across the country. The meeting, scheduled for Wednesday at the NCAA headquarters in Abuja, was confirmed by the agency’s Director of Public Affairs and Consumer Protection, Michael Achimugu, via…

NCAA directs airlines to amend security programmes, airplane mode no longer permitted

Posted on August 19, 2025August 19, 2025 by Wole Shadare

The Nigeria Civil Aviation Authority (NCAA) said all mobile phones must be completely switched off during flight take-off and landing. In an X post on Tuesday, Michael Achimugu, the NCAA’s director of public affairs and consumer protection, said the regulation concerning phones and other electronic devices in Nigeria has now been unified. The development comes after the agency’s emergency meeting with stakeholders on Tuesday. “All phones must be switched off during the critical aspects of…

Access to single-digit interest rate, key to airlines’ survival-Onyema

Posted on August 18, 2025 by Wole Shadare

Chairman of Air Peace, Mr. Allen Onyema, has stated that the survival of the country’s carriers is tied to access to single-digit interest loans, stressing that “no airline will fail in the country if given such funding support. He called for a complete overhaul of aviation financing in Nigeria, warning that the current system, where airlines borrow at interest rates as high as 35% is “a death sentence” for the industry. Speaking at the 29th…

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