NCAA Archives - Aviation metric

Carriers refund N1B to passengers late 2025 as NCAA fumes over 5% TSC, CSC non-remittances

Posted on January 14, 2026January 14, 2026 by Wole Shadare

There are indications that passengers who were victims of poor airline service were refunded approximately ₦1,038,505,680.80 by the Nigeria Civil Aviation Authority (NCAA) in late 2025. The record shows that more than 5,285 passengers received payments during this window. The 2025 refund volume was the highest in the NCAA’s 25-year history. This milestone was largely attributed to a significant shift in regulatory enforcement and improved airline compliance. The refunds were issued due to flight disruptions, including…

Experts ask NCAA to invoke NCAR part 18 to stem exploitative fares, price fixing, others

Posted on December 30, 2025 by Wole Shadare

Excessive taxes by govt on domestic flights unfounded-NCAA Industry experts and consumer advocates are increasingly citing Part 18 of the Nigeria Civil Aviation Regulations (Nig. CARs) as the legal basis for the Nigeria Civil Aviation Authority (NCAA) to enforce measures against “exploitative” airfares. While airlines generally operate in a deregulated market, Part 18 provides the NCAA with specific “economic oversight” tools to prevent price-fixing, ticket racketeering, and unfair competition. The regulations give the authority…

NCAA slams Qatar Airways with N5million fine

Posted on November 19, 2025 by Wole Shadare

The Nigeria Civil Aviation Authority (NCAA) has imposed a N5 million penalty on Qatar Airways after the carrier was found to have breached the nation’s aviation regulations during a recent operation at Murtala Muhammed International Airport. The fine, announced on Tuesday by the authority’s Director of Public Affairs and Consumer Protection, Michael Achimugu, follows an investigation that revealed the airline’s failure to submit required documentation for a scheduled cargo flight, a violation of the Civil Aviation…

NCAA warns airlines against one-month ticket refunds

Posted on October 13, 2025 by Wole Shadare

Asks Air Peace, Ibom Air, Arik, Overland, United Nigeria to comply The Nigeria Civil Aviation Authority (NCAA) has frowned on the attitude of airlines for the ticket refund delay, which takes four weeks. Worried by the situation, the aviation regulatory body said ticket refunds in one month is a serious violation of consumer protection laws, stating that Part 19 of the Nigeria Civil Aviation Regulations (Nig. CARs) 2023 remains clear on the matter. The NCAA noted…

NCAA threatens sanctions against Qatar Airways, Air Maroc, Saudi Air

Posted on September 19, 2025 by Wole Shadare

NCAA threatens sanctions as Qatar Airways, Royal Air Maroc, Saudi Air snub directive over ill-treatment of passengers The Nigeria Civil Aviation Authority (NCAA) has threatened to sanction Qatar Airways, Royal Air Maroc and Saudi Air for failing to comply with its directives and determinations on passenger complaints. Spokesman for the NCAA, Michael Achimugu, who posted this on his verified X handle @mikeachimugu01 on Friday, detailed infractions committed by the airlines. He said: ‘The airline @qatarairways…

NCAA summons airlines over recurring passenger complaints, others

Posted on September 9, 2025 by Wole Shadare

Piqued by the growing number of complaints by passengers, the Nigeria Civil Aviation Authority (NCAA) may wield the big stick. This is coming as the aviation regulatory body has called domestic airlines to an emergency meeting over the growing number of flight delays, cancellations and affecting passengers across the country. The meeting, scheduled for Wednesday at the NCAA headquarters in Abuja, was confirmed by the agency’s Director of Public Affairs and Consumer Protection, Michael Achimugu, via…

NCAA directs airlines to amend security programmes, airplane mode no longer permitted

Posted on August 19, 2025August 19, 2025 by Wole Shadare

The Nigeria Civil Aviation Authority (NCAA) said all mobile phones must be completely switched off during flight take-off and landing. In an X post on Tuesday, Michael Achimugu, the NCAA’s director of public affairs and consumer protection, said the regulation concerning phones and other electronic devices in Nigeria has now been unified. The development comes after the agency’s emergency meeting with stakeholders on Tuesday. “All phones must be switched off during the critical aspects of…

NCAA invites Ibom Air crew, passenger, conveys emergency stakeholders meeting over airport incident

Posted on August 19, 2025August 19, 2025 by Wole Shadare

The Nigeria Civil Aviation Authority (NCAA) has invited Ms. Comfort Emmanson and a member of the Ibom Air cabin crew, Juliana Edward, for further investigation into a reported incident aboard an Ibom Air flight from Uyo to Lagos on August 10. This was disclosed by the NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, during a question-and-answer session at the Emergency National Civil Aviation Security Committee and Stakeholders Meeting held on Tuesday in…

NCAA asks AGF, IGP to prosecute KWAM 1 over safety violation

Posted on August 7, 2025August 7, 2025 by Wole Shadare

Writes airlines, activates no-fly list against musician The Nigeria Civil Aviation Authority (NCAA) has officially petitioned the Attorney-General of the Federation and the Inspector-General of Police to launch a thorough investigation into the incident involving musician, King Wasiu Omagbolahan Olasunkanmi Adewale Ayinde Marshal, popularly known as K1 De Ultimate and domestic airline ValueJet. The incident, which occurred on August 5, 2025, reportedly disrupted standard operational procedures and raised concerns over passenger conduct and airline…

Safety violation: ValueJet removes crew from ‘active duty’, cooperating with NCAA’s probe

Posted on August 6, 2025August 6, 2025 by Wole Shadare

ValueJet said the carrier is fully cooperating with the Nigeria Civil Aviation Authority (NCAA) in their ongoing investigation, adding that the crew involved was removed immediately from active duty, pending the outcome of a thorough internal review and investigation that has commenced to understand the root cause and prevent any recurrence. The airline in a statement acknowledged the seriousness of the incident, noting that the carrier operates under strict adherence to regulatory procedures and international…

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