NCAA summons airlines over recurring passenger complaints, others

NCAA summons airlines over recurring passenger complaints, others

Piqued by the growing number of complaints by passengers, the Nigeria Civil Aviation Authority (NCAA) may wield the big stick. This is coming as the aviation regulatory body has called domestic airlines to an emergency meeting over the growing number of flight delays, cancellations and affecting passengers across the country. The meeting, scheduled for Wednesday at the NCAA headquarters in Abuja, was confirmed by the agency’s Director of Public Affairs and Consumer Protection, Michael Achimugu, via…

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Africa’s empty skies aided by low propensity to fly

Africa’s empty skies aided by low propensity to fly

This basic concept of own-price elasticity of air travel in different market segments suggests that if air fares are reduced on Nigeria’s domestic routes, demand for air travel is likely to increase, since these routes are short-haul, and the prohibitive costs of air travel exclude several potential consumers of the service, writes WOLE SHADARE . The disclosure by the International Air Transport Association (IATA) last week, lamenting the high cost of flying’s disruptive impact on the…

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Air Peace Launches Customer Experience Representative Across Domestic Network

Air Peace Launches Customer Experience Representative Across Domestic Network

Nigeria’s flag carrier airline, Air Peace, has launched a new service product for its passengers, a bespoke Customer Experience Representative (CXR) initiative across its domestic network. This development reflects the airline’s commitment to elevating service delivery through personalised and human-centred engagement. The Customer Experience Representatives (CXR) are specially trained individuals who will serve as dedicated travel chaperones for select passengers: Business Class and loyalty programme members across all domestic stations. Representatives will be committed to…

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Policy eases pain as United Nigeria set for six B737-800 delivery, inks strategic deal with South West Airlines

Policy eases pain as United Nigeria set for six B737-800 delivery, inks strategic deal with South West Airlines

Boeing welcomes airline to B737 family   One of Nigeria’s policies of Cape Town Practice Direction aimed at bolstering domestic airlines’ capabilities and assets financing may have started to yield results, as United Nigeria Airlines announced the signing of a landmark aircraft sale and purchase agreement with Southwest Airlines for the delivery of six Boeing 737-800 aircraft. This directive aims to lower costs, particularly airline insurance, facilitate aircraft dry leasing,  enhance investor confidence, and speed…

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SAA increases Lagos, Sao Paulo, Accra flights for peak festive season

SAA increases Lagos, Sao Paulo, Accra flights for peak festive season

One of Africa’s leading airlines, South African Airways (SAA), has announced additional flights across key regional and international routes to meet growing demand during the upcoming festive season. Starting from October 6, 2025, the airline will raise its frequency to six from OR Tambo International Airport to Lagos, bringing its weekly flight operations to Lagos to six from four, an indication of the profitability of the route to the carrier. Monday and Tuesday are the…

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IATA: Cost of flying impacts air travel benefits, Nigeria ranks sixth top destination from Kigali

IATA: Cost of flying impacts air travel benefits, Nigeria ranks sixth top destination from Kigali

  Lauds Rwanda’s giant strides in aviation   The International Air Transport Association (IATA) has continued to emphasise the importance of air connectivity in unlocking countries’ economic growth potential and prosperity. The clearing house for more than 300 global airlines however, lamented that the cost of flying impacts the magnitude of the benefits that can be generated by air travel, adding that in the past 50 years, flight costs have decreased by 70% globally, making air…

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African airlines at crossroads, 80% of routes unserved-IATA

African airlines at crossroads, 80% of routes unserved-IATA

Carriers fragmented, infrastructure underdeveloped, high costs amid potential SAATM implementation progress slow Lauds Ethiopia, Rwanda for making aviation central to development The Vice-President for Africa and the Middle East of the International Air Transport Association (IATA), Kamil Al Awahdi, has painted a not too pleasant picture of the precarious state of the continent’s airlines amid potential. In his speech titled, “Airline Industry at a Crossroads: Globally, Regionally and Locally” at Africa Aviation 2025 conference taking…

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NAHCO acquires multi-million dollar equipment

NAHCO acquires multi-million dollar equipment

The Nigerian Aviation Handling Company Plc (NAHCO) has acquired a new batch of multimillion-dollar ground support equipment (GSE). The new equipment includes nine brand-new high loaders. This is a crucial step towards the company’s ambitious 2026 goal. The goal is a complete fleet upgrade. The company’s Chairman, Dr. Seinde Oladapo Fadeni, underscored the importance of the investment. He said it benefits not just the company. “The essence of this equipment is not just for the…

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Embraer E190-E2, E195-E2 Receive Type Certification from SACAA

Embraer E190-E2, E195-E2 Receive Type Certification from SACAA

Embraer’s E-Jets E2 family has received type acceptance certification from the South African Civil Aviation Authority (SACAA); another significant milestone in the aircraft’s global success, and reinforcing its suitability for the African market. “This certification opens new opportunities for the aircraft, which has already attained significant success across the world,” said Stephan Hannemann, SVP for Africa and the Middle East, Embraer Commercial Aviation. “Passengers can now look forward to experiencing the E2’s class-leading comfort very…

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NAMA modernises aeronautical communications infrastructure, installs AFTN in 26 airports

NAMA modernises aeronautical communications infrastructure, installs AFTN in 26 airports

The Nigerian Airspace Management Agency (NAMA) has installed new Aeronautical Fixed Telecommunication Network (AFTN) systems in twenty-six airports across the country. NAMA’s Director of  Air Traffic Services, Mr. John Tayo, disclosed at the sensitisation workshop on the newly installed AFTN system in Abuja on Wednesday. The AFTN is a global, standardised communication network for the reliable and timely exchange of vital flight-related messages and digital data between fixed aeronautical stations, such as air traffic control…

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