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Beyond the ‘disputed’ traffic figure
Data and statistics are crucial for gauging airline performance as they provide insights into key areas like operational efficiency, customer satisfaction, and financial health, enabling airlines to make informed decisions and improve their services. Recent data/statistics said to emanate from the Nigeria Civil Aviation Authority (NCAA) has generated controversy from airlines that based their misgivings solely on the omission of certain number of flights done without reflecting accurately on their in-house figure. Simply put, a…
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