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Unruly passengers: Getting better or worse?
Indeed, air rage has become a global problem. Such unruly behaviour threatens safety and security, adversely affects the travel experience of compliant passengers, and disrupts operations that may result in flight delays, cancellations or diversions, writes WOLE SHADARE The global statistics for unruly passengers is alarming. Before we proceed, we need to look at global statistics on unruly passengers and the work the industry is doing to prevent incidents and to ensure…
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