VIKI

ValueJet, Nigeria’s innovative airline, has officially launched VIKI, an AI-powered digital concierge designed to transform how passengers access flight services, making it the first airline in Africa to deploy such technology at scale. VIKI is a multilingual, text- and voice-enabled AI assistant that responds verbally to voice commands, offering enhanced accessibility for visually impaired users. Through popular messaging platforms such as WhatsApp and Telegram, passengers can book and manage flights, modify reservations, check in online,…