Operations

The Nigeria Civil Aviation Authority (NCAA) has concluded plans to embark on a digital transformation to streamline its operations and enhance oversight.  The regulatory body is introducing digital platforms for processing approvals, licenses, renewals, and passenger complaints. Acting Director-General, Civil Aviation, Captain Chris Najomo, made this announcement at the launch of a training program for the new Consumer Protection Portal in Lagos. He emphasised that the portal will expedite complaint resolution and serve as a…