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Africa records highest global baggage mishandling rate despite 23% drop, SITA report
Lost, baggage manhandling cost global aviation $6.3 billion annually The global aviation industry is making significant strides in tackling baggage mishandling, but Africa continues to lag behind, recording the highest baggage mishandling rate of any region globally. According to the newly released 2026 SITA Baggage IT Insights Report—the 20th annual edition of the industry benchmark—airlines and airports worldwide slashed global mishandling rates by 23% in 2025. However, Africa remains a stark outlier, recording…
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