Representative

Nigeria’s flag carrier airline, Air Peace, has launched a new service product for its passengers, a bespoke Customer Experience Representative (CXR) initiative across its domestic network. This development reflects the airline’s commitment to elevating service delivery through personalised and human-centred engagement. The Customer Experience Representatives (CXR) are specially trained individuals who will serve as dedicated travel chaperones for select passengers: Business Class and loyalty programme members across all domestic stations. Representatives will be committed to…