FAAN Shuts KFC MMIA Outlet Over Rights Violation

In line with  Lagos  State law on People with Special Needs, Part C, section 55 of  General Provisions on Discrimination which states that” A person shall not deprive another person of access to any place, vehicle or facility that members of the public are entitled to enter or use based on the disability of that person”, the management of the Federal Airports Authority of Nigeria (FAAN) has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from March 28, 2024.


This is due to a social media report by a Passenger with Reduced Mobility (PRM ), alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos.

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The agency’s Managing Director, Mrs Olubunmi, Kuku intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection,  Mrs Obiageli Orah, the Regional  Manager  South West, Mr Sunday Ayodele, Ag. General Manager Public Affairs, Mrs Ijeoma Nwosu-Igbo and the International Terminal Manager, Mr Kerri, to investigate the allegation.

It is based on the findings of the team that FAAN  has shut down the KFC facility at the MMA, where the incident occurred.

The authority has instructed that the KFC Management should tender an unreserved apology, in writing,  to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of their facility at MMIA before it resumes operation.

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Orah expressed FAAN’s unreserved apology to the affected  Passenger with Reduced Mobility and assured all airport users that we shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon.

Wole Shadare

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