Unruly behaviour

Conflicts in aviation linked to communication breakdown-Dati     The Managing Director of the Federal Airports Authority of Nigeria (FAAN), Mrs Olubunmi Kuku, has expressed concerns that the aviation industry is increasingly confronting behavioural and interpersonal challenges, hinting that incidents involving unruly passengers, staff conflicts, stakeholder tensions, and non-compliance with safety protocols threaten to undermine the hard-earned progress they have made in safety and service excellence. Kuku, who spoke at this year’s FAAN’s Aviation Safety…