Delayed

Passengers have been seen bursting into tears, venting their anger on airline staff, and threatening actions when they are maltreated by airlines, WOLE SHADARE writes that a lasting solution may be on the way to address the complaints that have taken the joy out of air travel Weakest link For many years, the Consumer protection unit of the Nigeria Civil Aviation Authority (NCAA) had arguably been the weakest link of the aviation regulatory body. While it was set…