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KLM welcomes BlueBot (BB) to its service family
Book a ticket in a conversational way via a service bot on KLM’s Messenger. As of today, KLM customers can book a ticket on Messenger with the help of artificial intelligence. KLM’s new service bot is called BlueBot (BB). On behalf of KLM, BB helps customers on Messenger in a conversational way to book a ticket. With this kind of artificial intelligence, customers can easily book a ticket without the intervention of a KLM agent. BB…
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