MMA2 premium departure concierge: MMA2 soar to new heights, sets benchmark in travel excellence

Bi-Courtney Aviation Services Limited (BASL), the operator of the Murtala Muhammed Airport 2 (MMA2) has introduced a new era of luxury and convenience at the heart of travel in Lagos State.

The unveiling of the premium lounge was witnessed by chief executives of aviation agencies like the Federal Airports Authority of Nigeria (NCAA), the Federal Airports Authority of Nigeria (FAAN), Chief Executive Officers of ValueJet Airlines, Ibom Air, Dana Airlines, and high network individuals among other dignitaries.

The firm on Thursday unveiled a truly remarkable innovation that is set to redefine the experience of high-net-worth individuals, traveling within and around Nigeria with the MMA2 Premium Departure Concierge Service.

The MMA2 Premium Departure Concierge Service is a pinnacle of sophistication and ease that caters to its esteemed passengers flying through Lagos.

In this bustling world of travel, where time is of the essence, the company recognised the need to create an oasis of tranquillity amidst the lively terminal just as its dedicated team had meticulously crafted this concept, inspired by its discerning preferences and the desire for a seamless journey.

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BASL Chairman, Dr. Wale Babalakin (SAN) who spoke at the unveiling of the new Premium departure concierge said, “We are students of continuous development with the single objective of improvement of the quality travels in Nigeria. We have two lounges that cater to those who spend considerable time at the airport and want comfort.”

This is in furtherance of that. There are passengers who require more than those passing by. They want to be where they can be productive, for their business in a relative comfort like what we see when we travel to more advanced countries We still have a lot of plans for developing this airport with the necessary support and ensure that this becomes a haven of comfort and outstanding travel experience for Nigerians”.

The Acting Chief Operating Officer of MMA2, Mrs. Tosan Duncan Odukoya in her speech stated that gone are the days of queuing in long lines and enduring the chaos of crowded and busy terminals as they cater to almost 5000 outbound travellers each and every day.

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According to Odukoya, passengers’ departure process becomes a personalized experience, noting that the facility now helps them to conduct businesses and meetings even on the go as it provides a luxurious waiting area while passing or awaiting flight departure.

Explaining how the service works, she said, “Our concierge assistants will handle your check-in formalities while you indulge in a range of fine foods, premium coffee, refreshing tea, healthy juices, and cold drinks. The comfort and refinement of this space have been meticulously curated to cater to your every need, creating an atmosphere of calm before your journey begins.”

“But that’s not all – we take immense pride in supporting and promoting the talents of our local artists. The walls of our departure area proudly showcase an array of art pieces created by talented Nigerian men and women. As you savour these works of art, you have the opportunity, not only to admire but also purchase these exquisite pieces, fostering a connection with the rich cultural heritage of Nigeria.”

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This achievement she reiterated stands as a testament to the company’s unwavering loyalty to customers, adding, “Our exclusive travellers, have shown us over the past 16 years. Your choice to fly through the MMA2 brand has driven us to continuously innovate and elevate your travel experience.”

“The MMA2 Premium Departure Concierge Service is our expression of gratitude to you, a token of appreciation for entrusting us with your journeys.”

This service according to her had been designed with meticulous attention to detail, ensuring that every aspect meets the highest standards of compliance yet regulatory excellence.

Wole Shadare